Archive for the ‘Digital’ Category

NFC on Horizon for Financial Services Companies

April 13, 2011

Financial services companies today are challenged by brand new technological innovations and regulatory pressures on transparency and data privacy. While some of the challenges are requiring them to adjust their market positioning and direct consumer communication in dramatic ways, others are welcome opportunities for them to adopt and succeed. QR code is one of those first steps marking the new revolution in bank marketing. NFC (Near Field Communication) enabled mobile banking adds a new dimension to financial services. While NFC integration pilot programs are going through its phases, the future seems certain: NFC will be implemented into all next generation smartphones. In addition, as there are several technology options to embed NFC in SIM cards of microSD chips, it seems logical that even older phones maybe "retrofitted" to be NFC enabled.
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Digital Marketing and Financial Services: The Survey Says…

March 31, 2011

Last week I attended the JFAM Focus Summit: Boston. This summit had an emphasis on digital marketing in financial services.

In addition to panels addressing Measurement & Optimization and New Media Mix: Financial Strategies for Tomorrow (which our own Stephanie Rogers participated in), the day started with a review of a study commissioned by the Gramercy Institute with support from various financial services firms (MetLife, Prudential, UBS and Bank of America Merrill Lynch to name a few).

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Using QR Codes in Financial Services Marketing

December 28, 2010

Have you noticed the proliferation of QR codes in ads lately? Despite being around since 1994, these two-dimensional barcodes are just now enjoying the limelight thanks to the recent surge in smart phone use.

For the uninitiated, QR stands for “Quick Response” and these little, square modules make it easy for readers to quickly access more content or take action from your ad – such as a viewing a video, sending a text message, dialing a phone number, or visiting a specific web site URL. For the consumer, they facilitate information retrieval without requiring people to type in lengthy URLs (tough to do on a smart phone), and for marketers they allow for precise response measurement.

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Marketing, now that “The Web is Dead”

September 3, 2010

The folks over at Wired Magazine created quite a controversy last week when they proclaimed, “The Web is Dead.

Throngs of bloggers, tech professionals, and media pundits weighed in with their thoughts on the subject. A co-worker of mine even framed the cover, preserving this day in pop culture history:

The Web is Dead

The Web is Dead

Why all the controversy, and why should marketers care? It has to do with the changing nature of media consumption and the role of your corporate website.

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Creating More Effective Online Ads

July 15, 2010

Ever clicked on an online ad?

[SFX: Crickets and wind in trees.]

Anyone?

[SFX: More crickets.]

The truth is, most people don’t click on online advertising. In fact, the average click through rate for display ads is just 0.2 to 0.3 percent.

But maybe clicking on ads isn’t the point. I recently joined an eMarketer webinar that cited a study suggesting that by 2013 over 40% of display ads will have a branding focus. With branding, it isn’t really about the click-through. It’s about the message and engagement. Regardless of whether it’s for B2C or B2B.

Steve L

Dynamic Logic has a point of view on how to make online ads more engaging and effective. They suggest: (more...)

What I learned at #adclubedge – Part 2

July 1, 2010

Earlier this week, I posted Part 1 of my recap of The AdClub EDGE Conference, the industry organization's event to celebrate some of the people and brands that are driving innovation in Boston. It was a great affair, and there was simply too much to cover in one blog post alone. So here, I give you Part 2 of what I learned at #adclubedge (again, in no particular order):

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HTML5 / Next Generation Web Experiences

June 4, 2010

HTML5 (the next specification for the HTML standard) has received a lot of press recently. In fact, the new specification has received more attention than any previous standard including groundbreaking updates like CSS which enabled the use of stylesheets on the web. Why so much attention? Mostly because Steve Jobs mentioned HTML5 by name at the iPad launch as the reason flash is not enabled on iPad or iPhone devices. Apple claims that Flash is the reason for "over 90% of all Mac crashes" and Steve Jobs has openly criticized Flash and deemed HTML5 as it's successor.

The Apple vs. Adobe debate has been very well covered and I refuse to write article #1,345 on why the Apple vs. Adobe fight matters. I do want to talk about why HTML5 is exciting and why it's important and why development teams be using it long before it's completed. It's not overstating it to say that the features in HTML5 will change how we experience the web.

5 things about HTML5 that are exciting and important.

  1. Native video support. HTML5 also has native support for video which makes production for web teams a much easier proposition (although it does create problems for analytics that are still yet to be resolved). With native support, more teams will have an opportunity to publish video cheaper which should lead to even more video online. Video will be come a standard element on websites.
  2. Canvas. Using attribute called "canvas" - teams can build full vector animations without using a lick of Flash. This means the experiences we have come to expect, will now be available to the growing iPad, iPhone and iWhateverElseAppleLaunches audiences. An excellent implementation of this element was done by the developers of Mozilla lab project Bespin.
  3. Geolocation. HTML5 includes built in ability to do some pretty cool stuff. For example, location is built in. Using a combo of ISP data and wi-fi triangulation, cell IDs and many other data points -- your browser can now tell where you are (if you let it). This extends the reach of the new wave of geolocation applications like Foursquare, Gowalla etc. This also provides the opportunity to deliver more targeted or more personalized media or even tailored web experiences based on where you are in the world. The implications on next generation web applications are significant.
  4. Web Workers. Separate background threads are used to do processing without effecting the performance of a webpage. This can be very useful for web applications which rely on heavy scripts to perform functions.
  5. Caching.  The ability to store web apps like email locally and access it without having to connect to the internet or install an external client like Outlook or Thunderbird. Google gears, which helps you access Gmail offline, is an implementation of HTML 5 specifications for Applications Cache (and much more).

Why you'll be using HTML5 long before it's ratified.

Well first off, It's here. Many browsers are already HTML5 capable and there are hundreds of websites already using it. Roughly 50% of web users are already capable of experiencing the benefits of the new standard. Google Docs, for example makes use of the caching capability. Foursquare and Gowalla use location on their websites.

While the standard is being finalized, many aspects are complete or near completion (for example "canvas"). There are annotations in the spec. that explain the state. Some are marked "first revison" but others are marked "implemented and widely deployed".

I look forward to the evolution of the web with these new capabilities and expect great things from companies that value experience and the dev teams at agencies like P+S that will work to deliver these experiences.

5 Things You Need to Know About iPad Advertising

June 1, 2010

If you’re reading this blog on an iPad it’s going to sound even more insightful. That’s because everything is better on an iPad—at least according to iPad zealots (and after playing with one for a few days I just joined them).

With all the buzz about Apple’s new device, it was no surprise that BIMA’s recent iPad Advertising event was as packed with people as the iPad is with addictive apps. The topic was “Everything You Need to Know About iPad Advertising.” By BIMA’s own admission, the title was a bit hyperbolic, so I’ve scaled it back a bit.

If you’re thinking about advertising on the iPad, here are 5 things to keep in mind.

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Quit Facebook Day is Monday; will you participate?

May 28, 2010

Last month, Mashable broke the news that credit card transactions (and full credit card numbers) shared on social networking site Blippy ended up in Google search results, meaning virtually anyone online could access the compromised card numbers.  Not familiar with Blippy? It’s part of a wave of digital start-ups, like Twitter and Facebook before it, that allow members to broadcast intimate details of their lives,  in this case by automatically posting their credit card purchases to the Internet.

People are going public with all sorts of previously private information, including travel itineraries, event plans, photos, current location, weight,…even their DNA! It seems like they are becoming more relaxed about privacy, which could be a boon to data-hungry marketers. But the Blippy misstep, plus ongoing privacy concerns with Facebook and others, seem to tell a different story.

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Is “innovative financial services marketing” an oxymoron?

May 24, 2010

I recently attended a conference for financial services marketers. You may not think this sounds terribly exciting – a group of bankers and insurance people talking about how best to promote mutual funds, annuities and property/casualty insurance. Ho-hum.

The reality is financial services is a category at the center of a seismic shift in marketing. We are in the bulls-eye of a historic upheaval in consumer ire and anxiety, we have to navigate through increased regulatory scrutiny, and we’re trying to find digital platforms that are meaningful to our customers and prospects. It’s enough to make you wish for the good old days of developing a nice TV and print campaign with happy people who have “peace of mind” because of our financial products and insurance. Unfortunately, that party is over.

Right now, at this very minute, in conference rooms all over the world, financial services companies and their marketing partners are trying to figure how to build their brands with the sands shifting so dramatically. I think our current economic trauma has actually inspired several financial services marketers to be more creative in the way they present their brands.
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